All what we want most is for you to be delighted with your purchase and to serve you and make you feel even more beautiful, but if that doesn't happen, don't worry. You can switch and we'll show you how! Of course we will have some rules!

Our exchange or return policy was drafted based on the current legislation (Consumer Protection Code), so it is important that you read the following provisions so that the whole process is done correctly.

To make the exchange or return in case of regret / withdrawal, you must send an email to atendimento@marcellestore.com informing the order number and your personal data:

- Full Name

- NIF

- Address

Remember to do this within 07 days after receiving the product according to the screening, or we will not be obliged to accept the return. The order must be returned in the original packaging and label attached to the piece, without showing any signs of use.

Returns will not be accepted without prior notice or in disagreement with the previous provisions. In these cases, return shipping will be charged.